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Educational Institution Telephone Answering Service






 

Educational Institution Telephone Answering Service

Educational organizations range in size from very small institutions to very large multi-campus facilities.  Each organization is different and requires a customized approach to mach the organization’s needs.  Everything Ace Answering Service offers is completely customizable to facilitate your organization’s procedures and goals.

 What Ace Answering Service can do for your educational organization:

Admissions Department Inquiries

In today’s society, when a perspective student calls your admissions department they expect someone to answer the telephone regardless of the time of day.  Ace Answering Service can provide a 27/7 Live Answer for all incoming calls, gathering all needed information so the admissions department staff can follow up.  All calls are documented allowing you to track inquiries and response rate to marketing initiatives.  Ace Answering Service can even schedule campus visits using your organization’s online calendar.  Changes and new appointments are immediately accessible to your staff.

Fundraising

Ace Answering Service can handle your organization’s inbound calls from fundraising initiatives.  The Ace Answering Service Agents are trained to handle your benefactors with the respect they deserve and sophistication needed to ensure the success of your educational fundraising imitative.

On-Campus Housing Hotline

It happens.  Students get locked out of their dormitory room or need to report problems within the building before significant damage to property occurs.  Ace Answering Service can provide your institution’s Housing and Food Services Department a non-emergency hotline which allows you to handle issues quickly.  A hotline can also serve to reduce calls to campus security for non-emergency situations that other staff may be better suited to handle.

Call today to discuss your business needs and what Ace Answering Service can do for you.